['Privacy Policy\n\nAt London Therapy & Wellness Ltd, safeguarding your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our online platform and services, including therapeutic massage, sports massage, deep tissue massage, relaxation techniques, physiotherapy support, and wellness consultations.\n\nInformation We Collect \nWe collect personal information that you provide directly to us when you book appointments, contact us, or use our services. This information may include your name, address, phone number, email address, date of birth, health information relevant to your treatment, and payment details.\n\nWe may also collect information automatically through our online platform such as IP addresses, browser type, and access times to improve your experience.\n\nUse of Your Information \nYour personal data is used solely to provide you with our healthcare and wellness services, manage appointments, process payments, communicate important information, and comply with legal obligations. Health-related data is handled with the utmost confidentiality as required by healthcare standards and laws.\n\nLegal Basis for Processing \nWe process your personal data on the basis of your consent, performance of a contract with you, compliance with legal obligations, and in some cases, legitimate interests such as ensuring the security of our services.\n\nData Sharing and Disclosure \nWe do not sell your personal information. We may share your data with trusted third parties who help us operate our services, such as payment processors or healthcare professionals involved in your treatment, under strict confidentiality agreements. We also disclose data when required by law or to protect our legal rights.\n\nData Retention \nYour personal and health data is retained only as long as necessary to fulfill the purposes described and to comply with legal and regulatory requirements.\n\nYour Rights \nUnder the General Data Protection Regulation (GDPR) and UK data protection laws, you have the right to: \n- Access the personal data we hold about you \n- Rectify inaccurate or incomplete information \n- Request deletion of your data where applicable \n- Object to or restrict processing in certain circumstances \n- Receive your data in a portable format \n- Withdraw consent at any time without affecting the lawfulness of prior processing \nTo exercise any of these rights, please contact us at the address below.\n\nData Security \nWe maintain appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction.\n\nCookies and Tracking \nOur online platform may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.\n\nContact Information \nIf you have questions or concerns about this Privacy Policy or your personal data, please contact: \nLondon Therapy & Wellness Ltd \n87 Harley Street, 3rd Floor \nLondon, Greater London, W1G 9QD \nUnited Kingdom\n\nChanges to This Policy \nWe may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The updated version will be posted on our online platform. We encourage you to review this policy regularly.\n\nBy using our online platform and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.', 0.0011496, 'gpt-4.1-mini']